Nonviolent Communication

What is it?
At the Center for Non-Violent Communication you can learn to radically transform interactions with other humans.

This is not a new-agey thing, this is not a vapid and shallow attempt to create some utopia. This stuff is very practical. Its starts with the idea that behind what people are really saying is a need that have. You hone your skills in trying to 'hear' what that need is. This is a deeper explanation of the model that is used.

Examples
http://www.nonviolentcommunication.com/